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Updates · October 12, 2026

Google just changed what you’re allowed to write on your own Business Profile

Omar Alocozy·Digital Handshake Media·7 min read

Quick answer

Google quietly rewrote the advertising-and-solicitation section of its Maps and Business Profile prohibited content policy, spotted via before-and-after screenshots posted to LinkedIn on October 6, 2026. The listing description can no longer carry promotional or commercial content, specifically time-bound promotions, pricing, or a direct call-to-action. Posts are governed separately: they still allow offers and updates, but can no longer include an email address, phone number, social media link, or a link to a site unrelated to the business. Google gave no enforcement date and did not say whether text already published gets stripped automatically. This lands three weeks after Google started rejecting posts for unverified contact information and started auto-publishing other people’s suggested edits to your profile if you do not respond within four days, so the honest read is a business owner has less room to write freely in their own listing and less time to catch someone else’s edit to it.

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A running note on what local business owners are actually posting about this week, answered with our own frameworks and sourced where it counts.

What changed

On October 6, 2026, Search Engine Roundtable reported that Google had updated the advertising and solicitation section of its Maps and Business Profile prohibited content policy. INDEPENDENT RESEARCH The change was first spotted by marketing consultant Hiroko Imai, who posted side-by-side before-and-after screenshots of the policy text on LinkedIn. The new wording splits the rules by surface: a business listing cannot carry promotional or commercial content that includes time-bound promotions, pricing, or a direct call-to-action, while a Post can still include offers and updates, just not an email address, phone number, social media link, or a link to an unrelated site. GOOGLE DOCUMENTED Relevant Audience, writing the same week, confirmed the same before-and-after wording independently and noted what Google left out: no enforcement date, no count of affected listings, and no statement on whether text already published in a business description gets removed automatically. INDEPENDENT RESEARCH

A business owner on the Local Search Forum reported Google rejecting their Posts for roughly a month straight, and other members replying to the same thread described the identical “rejected” status on posts that did not even include a phone number. The thread predates this month’s formal policy language, which lines up with how Google has worked for years: enforcement usually runs ahead of the published rule, so a business can get flagged for something before the written policy ever catches up to explain why. COMMUNITY DATA
That line is Google’s own, from its Business Profile Help documentation on Posts, and it predates the October policy update by about two weeks: Search Engine Roundtable reported on September 25, 2026 that Google had already tightened enforcement around unverified contact information inside Posts specifically. The October change extends the same logic to email addresses, social links, and unrelated outbound links, and separately draws a hard line around pricing and calls-to-action in the listing description itself. GOOGLE DOCUMENTED
A separate September 2026 change, also reported by Search Engine Roundtable, gives a business owner four days after notification to reject a user-suggested edit before Google may publish it without further review. Paired with the new content rules, the direction is consistent: Google is narrowing what an owner can write in their own voice while widening the window in which someone else’s suggestion can go live without the owner’s sign-off. INDEPENDENT RESEARCH
A profile that keeps publishing description text or Posts the policy now prohibits is not just risking a single rejected post. Once a profile is suspended or restricted for a separate reason, posting privileges go with it, which means old, already-rejected content can start surfacing as rejected again on review. Treating a rejected post as a one-off annoyance misses that a pattern of rejections is exactly the kind of signal that feeds into the broader “deceptive content and behavior” label behind an unexplained suspension. DHM INTERPRETATION

What’s actually prohibited now, field by field

The split matters because the same sentence can be fine in one place on a profile and a violation in another. GOOGLE DOCUMENTED

  • Business description: no pricing. “Starting at $89” or any specific dollar figure is promotional content under the new wording.
  • Business description: no time-bound offers. “20% off through October” or any deal tied to a date range is now out of the description.
  • Business description: no direct calls-to-action. “Call now,” “book today,” and similar phrasing belong on a Post or a button, not in the permanent description.
  • Posts: no phone numbers. Google’s own help documentation says to attach a “Call now” button instead, tied to the verified profile number.
  • Posts: no email addresses or social media links. Even a business’s own real handle is prohibited inside the body of a Post.
  • Posts: no links to unrelated sites. A link has to point back to something that is actually the business’s own, not a partner page, a review platform, or an affiliate link.
  • Posts: offers and updates are still allowed. This is the one place promotional content has a home; it just cannot carry the prohibited contact details inside the post text itself.
Where content is now allowed to live, before and after this month’s changes.
Content typeBusiness descriptionPosts
Pricing or dollar figuresProhibited (new, October 2026)Allowed, as part of an offer
Time-bound promotionsProhibited (new, October 2026)Allowed, as part of an offer
Direct calls-to-action ("call now")Prohibited (new, October 2026)Use the attached button, not post text
Phone number in the textNot applicableProhibited since September 2026 enforcement
Email address or social linkNot applicableProhibited (new, October 2026)
General offers and updatesNot the right field for thisStill the intended use of Posts

What to do about it this week

  1. Reread your own business description today. Pull any dollar figure, any date-bound deal, and any “call now” style phrasing out of it. Describe what the business is and who it serves instead, the way Google’s own description guidance has always recommended.
  2. Move pricing and offers into Posts, not the description. Posts are still the right field for a promotion. The description is now meant to describe the business’s permanent identity, not sell this month’s deal.
  3. Strip phone numbers, emails, and social links out of Post text. Use the profile’s verified phone number through the attached “Call now” button, and link out only to the business’s own site or booking page.
  4. Check your notification settings for suggested edits. With a four-day window before an unreviewed suggested edit can go live, a missed notification is no longer a minor inconvenience.
  5. Don’t panic-edit everything at once. Google’s own documentation on profile edits says processing can take anywhere from about 10 minutes to up to 30 days; fix what is actually in violation, not every field on the profile, to avoid putting compliant information into unnecessary review.

Sources

  1. Search Engine Roundtable, “Updated Google Maps Policy: What Merchants Can’t Post In Listings Or Posts”, October 6, 2026: the policy change, Hiroko Imai’s before-and-after screenshots, and the exact new wording for listings versus Posts.
  2. Relevant Audience, “Google Business Profile policy now bans time-bound promotions and pricing in listings”, October 2026: independent confirmation of the same wording, and the note that Google gave no enforcement date or removal timeline.
  3. Search Engine Roundtable, “Google Posts Cracks Down On Unverified Contact Information”, September 25, 2026: the earlier enforcement change restricting phone numbers and unverified contact details in Posts.
  4. Search Engine Roundtable, “Google Business Profiles Gives You Four Days To Reject User Edits”, September 2026: the suggested-edits auto-publish window.
  5. Local Search Forum, “My Google My Posts not approving from past 1 month”, member thread: the real business owner report of ongoing post rejections, with other members confirming the same symptom.
  6. Google Business Profile Help, Understand what happens to your Business Profile edits, accessed 2026-10: edit review timelines, from about 10 minutes up to 30 days.

Community figures are quoted from the linked thread and reflect what the poster reported, not a measured outcome for any one business. The scope of enforcement, how strictly or how quickly existing descriptions get flagged, is not independently verifiable beyond what has been publicly reported as of this writing, and this note will be updated if Google issues its own statement.

Questions we get

Frequently asked questions

What did Google actually change in its Business Profile content policy?

On October 6, 2026, Google updated the advertising and solicitation section of its Maps and Business Profile prohibited content policy. A business listing description can no longer include promotional or commercial content such as time-bound promotions, pricing, or a direct call-to-action. Posts are governed separately and still allow offers and updates, but can no longer include an email address, phone number, social media link, or a link to an unrelated site.

Can I still post discounts and pricing on my Google Business Profile?

Yes, through Posts, not the business description. Posts remain the intended home for offers and updates. The new restriction applies to the permanent description field, which is meant to describe what the business is and who it serves, not advertise a current deal.

Why can’t I put my phone number in a Google Post?

Google’s own Business Profile Help documentation says it does not allow post content to include a phone number, to avoid the risk of abuse, and recommends attaching a “Call now” button tied to the verified profile number instead. Enforcement on this specific rule was reported tightening in late September 2026, ahead of the broader October content policy update.

Will Google remove text I already published before this change?

That is not publicly confirmed. Reporting on the update notes that Google gave no enforcement date and did not state whether previously published description text or Posts will be removed automatically. The safer move is to review and update existing content now rather than wait to find out.

How does this connect to the four-day suggested-edits window?

They are separate changes that landed close together. The suggested-edits update, reported in September 2026, gives an owner four days after notification to reject someone else’s proposed edit before Google may publish it without further review. Combined with the new content restrictions, an owner now has both less room to write freely in their own listing and less time to catch an edit someone else made to it.

Read next

Where to go from here

A rejected post or a stripped description is usually a symptom of a profile that was never set up with these fields in mind.

Next step

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